Privacy policy

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Central Square is committed to protecting your personal information. This policy explains what data we collect when you use this site, how it is processed, and your rights under UK data protection law.

What we collect and why

We collect information you provide directly — your name and email address when you contact us through our inbox. We also gather technical data automatically: your IP address, browser type, device information, and which pages you visit. This helps us understand how the site is used and identify technical problems.

Analytics tools record aggregated usage patterns. We do not track individual users across sessions or link browsing behaviour to your identity. Cookies store preferences and session data locally in your browser; you can disable them without losing access to the site's content.

Who else sees your data

We use third-party processors to host the site and handle email. These providers operate under data processing agreements and are located in the UK or the European Economic Area. Your information is never sold, rented or shared with advertisers.

We may disclose data if required by law, court order, or to protect the rights and safety of our users and the public. No other sharing takes place.

Your rights and how to use them

Under the UK General Data Protection Regulation and the Data Protection Act 2018, you have the right to access the personal data we hold about you, request corrections, ask for deletion, restrict processing, object to how your data is used, and request a copy in a portable format. To exercise any of these rights, email us at [email protected] with your request and enough detail for us to locate your information.

We will respond within one month. If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office at ico.org.uk.

How long we keep your data

Contact enquiries and correspondence are kept for two years from the date of your last message, then deleted. Technical logs and analytics data are retained for 12 months in aggregated form, with IP addresses anonymised after 90 days.

If you request deletion of your personal information, we will erase it from active systems within 30 days, except where retention is required by law or to resolve disputes.

Children and parental responsibility

This site is intended for adults. We do not knowingly collect personal information from anyone under the age of 18. If you believe a child has provided us with their data, contact us immediately and we will delete it.

Changes to this policy

We review this privacy policy periodically and update it when our practices change or legal requirements evolve. The revised version will be posted on this page with the date of the last update. Continued use of the site after changes take effect means you accept the updated terms.

Disclaimer: Central Square is an information site. We do not sell goods or services.

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